The Mouse Trap Inc

Frequently Asked Questions

Browse a list of our most frequently asked questions to quickly find answers about our products, orders, shipping, returns, and more.

Yes! All of our exotic snacks and drinks are 100% authentic and sourced directly from trusted international distributors. We carry imported products from Japan, China, the U.S., Mexico, and other regions so you can enjoy rare flavors you won’t find in local stores.

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For health and safety reasons, food items (snacks and drinks) are final sale and cannot be returned. However, if your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery and we’ll make it right. For non-food items such as glassware or streetwear, returns or exchanges are accepted within 14 days if the product is unused and in original packaging.

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We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure debit transactions. For Canadian customers, Interac e-Transfer may also be available at checkout.

We are based in Canada and operate primarily online at themousetrapinc.com. Select items may also be available for local pickup — please reach out to our team for details.

Yes. All of our snack and streetwear items are fully legal to purchase and ship within Canada and the USA.

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